We deliver Shegerly orders within Ethiopia.
Order Processing & Dispatch
Once your order has been confirmed, we aim to ship your order within 24 hours, provided there are no circumstances that may cause a delay.
Orders may take longer to dispatch during weekends, public holidays, periods of high order volume, or due to circumstances beyond our control.
You will be informed if there is an unexpected delay affecting your order.
Delivery Areas
We currently offer delivery within Addis Ababa and selected locations outside Addis Ababa.
Delivery availability and fees may vary depending on your location.
Delivery Time
The 24-hour timeframe refers to when your order is shipped from Shegerly, not the time it takes to arrive.
Once your order has been shipped, delivery time will depend on your location and the availability of our delivery partner.
Delivery Fee
Delivery fees depend on your delivery location and will be shown or communicated before your order is completed.
From time to time, Shegerly may offer free-delivery promotions and for orders over a certain amount.
Please Be Available
Please make sure that:
Your phone number is active.
Someone is available to receive the order.
Your delivery address and location details are accurate.
N.B If a delivery cannot be completed because the customer is unavailable or the provided address is incorrect, an additional delivery fee may apply for another delivery attempt.
Checking Your Order
Please check your order when you receive it. If you believe you received the wrong item or your order arrived damaged, please contact Shegerly as soon as possible.